We appreciate your cooperation in following these rules to ensure a comfortable and safe stay for all guests.
We want to ensure that all of our guests have a peaceful and enjoyable stay. We kindly ask that you be respectful of other guests and our neighbors by observing quiet times from 22:00 to 8:00. During these hours, we ask that you keep noise levels to a minimum, especially in common areas and corridors.
We also ask that you be mindful of noise levels when entering or leaving the guesthouse during any hour, as other guests may be sleeping. Please close doors quietly and avoid talking loudly or making unnecessary noise.
We take these policies seriously to ensure that all of our guests have a comfortable and restful stay. If you have any questions or concerns about our quiet time policies, please don't hesitate to ask our staff. We appreciate your cooperation and consideration for the comfort of all guests and our neighbors.
We strive to provide a healthy and comfortable environment for all of our guests. Therefore, smoking is only allowed in designated open areas. Smoking is strictly prohibited in all rooms and indoor common areas.
We kindly ask that you be respectful of other guests who may not want to be exposed to secondhand smoke, and to properly dispose of cigarette butts and other smoking materials in the designated ashtrays.
Please note that all of our rooms are equipped with smoke detectors to ensure the safety of all guests. We appreciate your cooperation in maintaining a healthy and comfortable environment for all of our guests. If you have any questions or concerns about our smoking policy, please don't hesitate to ask us.
We love animals and understand the importance of our furry friends to many of our guests. However, we have chosen to make this a pet-free place to stay due to a variety of reasons including allergies and hygiene concerns.
We apologize for any inconvenience this may cause and appreciate your understanding in keeping our guesthouse a clean and comfortable environment for all of our guests. If you have any questions or concerns about our pet policy, please don't hesitate to ask our staff for recommendations on nearby pet-friendly accommodations.
Accidents can happen. If you happen to break something during your stay, please let us know immediately. For minor damages, we typically won't charge you. However, for more significant damages such as a broken TV screen, we will need to agree on the cost with you before you leave to avoid any issues later.
We appreciate your understanding in keeping our guesthouse in excellent condition for future guests. Thank you for your cooperation!
In case of an emergency please follow these steps:
We take the safety and security of our guests very seriously and have procedures in place to handle emergencies. If you have any concerns or questions about emergency procedures, please don't hesitate to ask for assistance.
For emergency services (ambulance, police, fire) please immediately call 112. Do not delay if you feel an emergency situation has arisen. Our location is: Rua Doutor Diogo Leote 49 in Albufeira.
In case of a fire at Casa Amarela Guesthouse, please follow these steps:
We take fire safety seriously, and we have fire alarms, smoke detectors and extinguishers. We also conduct regular fire safety checks to ensure that all equipment is in working order. If you have any concerns or questions about fire safety, please don't hesitate to ask our staff for assistance.
If you believe an emergency situation has occurred, please do not hesitate to call 112 immediately for emergency services. Delaying a response could potentially worsen the situation.